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What Differentiates MATRIX Managed Services?
What Differentiates MATRIX Managed Services?MATRIX next generation Managed Services truly stands apart from the crowd. While many VMS organizations are simply software companies with little practical staffing industry experience, MATRIX is an established IT solutions provider with the depth of understanding gained through two decades of IT focus and innovation, a legacy matched by few of our competitors. Through this time we have developed the customized resources, flexible methodology, and depth of understanding that allow us to tailor fit a solution to your unique needs.

Open VMSOur Open VMS approach eliminates the fear of technological obsolescence and allows a flexible technology platform that fits your business model, not ours. The end result of all this knowledge and expertise is the development of an open communication environment that encourages enthusiastic participation from all parties. Combined together, these advantages comprise the powerful story which makes up the MATRIX difference.


Two Decades of IT Staffing Focus And Innovation
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The MATRIX Managed Services program is built on a solid 23-year history of aligning ourselves with leading corporations to solve their unique IT staffing needs.

Two Decades of IT Staffing Focus and InnovationOur knowledgeable, tenured staff average 8 years of IT and staffing experience, giving them a thorough understanding of the challenges you face. Throughout our history, we have continually refined and evolved IT staffing tools and staffing processes used by these talented individuals, recognizing when new tools meet or exceed our performance standards, and how to implement them for maximum effect.

As the techniques of Managed Services have evolved, so have we. First as a Tier One staffing partner using manual processes, then as a Vendor on Premise, to a fully-developed MSP, we have successfully directed the efforts of hundreds of Tier 2 partners and subcontractor staffing firms. Along the way, MATRIX has pioneered the development of innovative Managed Services automation tools and technologies.


Customizable Resources and “Best of Breed” Services
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Customizable Resources and "Best of Breed" ServicesWe offer customized resources, a flexible methodology, and a depth of understanding that addresses your individual needs, both present and future. You may want a vendor on premise—or you may not. You may need outside consulting, training and ongoing technical support—or you may wish to perform these activities yourself. Whatever your near-term and long-term objectives, we will diagnose, assess, select, and customize a solution to ensure they are optimized.


“Open VMS” Partnership Approach
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MATRIX can leverage our Managed Services knowledge and experience onto a Vendor Management System (VMS) technology platform. We partner with a number of leading VMS vendors and are prepared to support the solution best suited for companies at any size. VMS offers an end-to-end, automated software solution to perform all the tracking, approval process, job requisition distribution/fulfillment, time management, consolidated invoice, and reporting functions you will need.


Communication Among All Involved Participants
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MATRIX believes strongly in respecting the voices of all parties involved in the process. We also advocate incorporating “lessons learned” into our continuous improvement programs. As such, we encourage face-to-face meetings, frequent feedback, conference calls, and other tools to help foster better working relationships between staffing vendors, hiring managers, and others within your organization. The net result of open communication is more efficiency throughout the process.

Communication Among All Involved Participants



Poor communication can lead to poor results – read our MATRIX Essentials White Paper: "Positive Vendor Relationships Essential for Realizing VMS Expectations" (1548kb pdf)